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Please note Engaged Tracking (ET) Index is now trading as Urgentem. 



Is ET GDPR compliant?

  • Based on our self-assessment we are currently compliant.

What information are you storing? Where is it stored?

  • We store only necessary information (e.g. contact details). You can keep your details accurate and up to date via the Setting Your Preferences form.

  • Your information is stored


Who is the DPO?

Do you have a training programme in place for staff?

  • Yes, our management and staff is trained to ensure we are compliant with the stipulations of GDPR. The training includes guidelines to data collection, contacting contacts and data breach procedures.


Can I access or delete all my data at any time?

  • Yes, we can provide a full data export on request. This also includes any data held by our 3rd party providers. The usual turn around of such requests is one month (30 days).

  • Yes, we can provide full data deletion as well. Just ask us to remove your data from our database and we will comply with your request within one calendar month, as per the regulation.


Do you have a process in place for reporting personal data breaches to affected companies and the relevant data protection authority, and in some circumstances, to the affected data subjects, where feasible, within 72 hours of having become aware of it?

  • Yes, we have developed a coherent data Breach Procedure (see relevant Data Breach Policy below) to deal with security breaches.


Where can I read your Privacy Policy?

  • You can read it in the Privacy Notice tab above.

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